Credit Controller

Experienced in credit control, debt collection, and accounts receivable management, ensuring timely payments and accurate financial records.
Skilled in credit risk assessment, invoice reconciliation, dispute resolution, and debt recovery to minimize financial risks.
Committed to maintaining strong customer relationships while ensuring compliance with company policies and financial regulations. Lijnden (Amsterdam Area) |  IT (Information Security / GRC) | 40 hours | Full-time

At Just Brands, we build menswear brands with character. PME Legend, Cast Iron and Vanguard each have their own voice, their own audience and their own place in the market. As we operate across retail and e-commerce, the stakes around information security and data privacy keep rising. Threats move fast, regulations are complex, and the impact of getting it wrong is real: disruption, reputational damage, and GDPR/AVG exposure.

But what really sets us apart is how we work together.

We’re team first. No ego, no unnecessary layers, no endless talking, no corporate theatre. We back each other, speak up, take ownership and keep pushing for better. We work hard, stay sharp and make sure there’s room to enjoy the ride too.

That’s where you come in.
Why this role mattersThe Credit Controller is responsible for managing the company’s accounts receivable, ensuring timely payment of outstanding invoices, and reducing credit risk. The role involves monitoring customer accounts, managing overdue balances, resolving payment issues, and maintaining positive relationships with clients. The Credit Controller plays a crucial part in optimizing cash flow, managing debt recovery, and contributing to the financial health of the company. Key Responsibility Areas  

Credit Control & Debt Collection:
·       Monitor customer accounts to identify overdue payments and ensure timely collection of outstanding debts.
·       Chase overdue invoices by phone, email, and formal letters while maintaining professional communication with clients.
·       Resolve payment disputes and discrepancies, working closely with the sales and customer service teams to address any issues.
·       Maintain a record of all customer interactions related to collections, ensuring accurate and up-to-date information is stored in the system.

Accounts Receivable Management:
·       Generate and distribute customer invoices, statements, and reminders in a timely manner.
·       Reconcile customer accounts regularly, ensuring that all transactions are correctly recorded and discrepancies are addressed promptly.
·       Contract management support.
·       Manage & execute order releases.

Credit Risk Assessment:
·       Assess the creditworthiness of new and existing customers by reviewing financial statements, payment history, and credit reports.
·       Set appropriate credit limits for customers, balancing the need for sales with the company’s risk management policies.
·       Review and adjust credit terms periodically, based on customer payment behavior and financial stability.

Debt Recovery & Legal Action:
·       Work with external agencies or legal representatives when necessary to recover long-term outstanding debts.
·       Prepare and submit documentation for legal proceedings in cases of non-payment, ensuring compliance with legal and company policies.
·       Liaise with external collection agencies when required, managing escalated cases of overdue payments.
 
Customer Relations & Service:
·       Maintain positive relationships with customers while managing collections, ensuring that credit control processes do not negatively impact customer satisfaction.
·       Act as the main point of contact for customers regarding payment issues, queries, and billing information.
·       Collaborate with internal departments, including sales and finance, to resolve account issues and improve customer experience.

Compliance & Documentation:
·       Ensure compliance with company credit policies, accounting standards, and legal requirements when managing credit and collections processes.
·       Maintain accurate and up-to-date records of credit control activities, ensuring all documentation is filed properly for audit purposes. 

What you bringEducation/Experience
·       Education: MBO or bachelor’s degree in finance, Accounting, Business Administration, or a related field (preferred but not essential).
·       Minimum of 3 years of experience in a finance administrator or similar role, with a focus on accounts receivable or credit control.
·       Experience in the fashion retail industry or similar sectors is an advantage.
·       Familiarity with accounting software and ERP systems for managing accounts receivable.
·       Fluency in English. Dutch & German highly beneficial
Key Competencies
·       Negotiation & Persuasion: Ability to negotiate payment plans and resolve payment disputes effectively while maintaining good customer relationships.
·       Attention to Detail: High degree of accuracy when processing payments, maintaining records, and reviewing accounts to ensure nothing is missed.
·       Problem-Solving: Ability to identify issues in payment processes, resolve them efficiently, and recommend improvements to prevent future problems.
·       Communication Skills: Excellent verbal and written communication skills to engage with customers professionally and collaborate with internal teams 

Key Skills
·       Accounts Receivable & Collections: Experience managing accounts receivable processes, chasing overdue payments, and reconciling accounts.
·       Credit Risk Management: Ability to assess credit risks and set appropriate credit limits for customers based on financial data and payment history.
·       Financial Reporting: Skilled in preparing and analyzing aged debt reports, cash flow forecasts, and collections performance metrics.
·       Accounting Systems: Proficiency in using financial software (e.g., ERP systems, QuickBooks, or similar tools) to manage customer accounts and payment processes.
·       Microsoft Excel: Strong ability to use Excel for reporting, data analysis, and maintaining financial records.
 
Pay transparency
For this P2 role, we work with a salary range that reflects the level, scope and responsibility of the position. Based on a full-time 40-hour week, the salary range is based on the annual P2 salary band.

Your final salary depends on your experience, background, ecommerce expertise, platform knowledge, product data experience, project management skills and the level of ownership you bring to the role.

On top of that, you get:

• End-of-year bonus equal to one gross monthly salary;
  
• Healthy and varied lunch every day;
  
• Exclusive access to our own Gym, including classes such as boxing, yoga and paddle;
  
• Parties and drinks that will be talked about for years to come;
  
• Staff discount on our clothing.

Ready to raise the bar on security and privacy?
Still reading? Good sign.
If you want a role where your judgment, structure and influence directly reduce risk and improve resilience across the business, this could be your next step.

Ready to apply? Interesse in de functie van Credit Controller bij PME Legend - HQ regio Lijnden? Reageer nu met je CV en motivatie via de "solliciteer" button.

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