Front Office Manager - Luxury hotel
| Branche | Zie onder |
| Dienstverband | Zie onder |
| Uren | Zie onder |
| Locatie | Amsterdam |
| Opleidingsniveau | MBO |
| Contactpersoon |
Maartje van de Vliert |
Informatie
As Front Office Manager, you are responsible for leading and developing the Front Office department. You foster a culture of excellence and teamwork, ensuring an exceptional guest experience together with your team. Your key responsibilities include:
- Leading, motivating and developing a large and diverse Front Office team;
- Monitoring and optimising daily operational processes;
- Ensuring the highest standards of hospitality and personalised service;
- Improving guest satisfaction, financial performance and online reputation;
- Initiating and implementing service improvements, digitalisation and process optimisatation
Omschrijving
As Front Office Manager, you are responsible for leading and developing the Front Office department. You foster a culture of excellence and teamwork, ensuring an exceptional guest experience together with your team. Your key responsibilities include:
- Leading, motivating and developing a large and diverse Front Office team;
- Monitoring and optimising daily operational processes;
- Ensuring the highest standards of hospitality and personalised service;
- Improving guest satisfaction, financial performance and online reputation;
- Initiating and implementing service improvements, digitalisation and process optimisatation
Functie eisen
The Front Office Manager meets the following requirements:
- A minimum of 2 years of experience in a similar Front Office position;
- A minimum of 2 years of experience managing a large team;
- Excellent command of the English language, both spoken and written;
- Knowledge of the Opera system is an advantage;
- You are responsible, motivated and flexible.