IT Infrastructure Team Lead - Temp to perm
| Branche | Zie onder |
| Dienstverband | Zie onder |
| Uren | Zie onder |
| Locatie | Amsterdam |
| Opleidingsniveau | HBO / bachelor |
| Contactpersoon |
Ingrid Leenders |
Informatie
This role is a hands-on leadership position, with approximately 80% of your time dedicated to practical technical tasks and 20% focused on strategic planning and coordination. What are you going to do?
- Lead and mentor a team of three technicians, overseeing daily operations and technical execution;
- Perform 80% hands-on technical work including VMware administration, backup/restore operations, end-user computing support, computer preparation, and basic network management;
- Synchronize operational models, define team priorities, and ensure adherence to Service Level Agreements (SLAs);
- Develop and track Key Performance Indicators (KPIs), control the local IT budget, and lead IT projects;
- Collaborate with global IT teams, manage local infrastructure integration, and ensure compliance with IT infrastructure standards.
Omschrijving
This role is a hands-on leadership position, with approximately 80% of your time dedicated to practical technical tasks and 20% focused on strategic planning and coordination. What are you going to do?
- Lead and mentor a team of three technicians, overseeing daily operations and technical execution;
- Perform 80% hands-on technical work including VMware administration, backup/restore operations, end-user computing support, computer preparation, and basic network management;
- Synchronize operational models, define team priorities, and ensure adherence to Service Level Agreements (SLAs);
- Develop and track Key Performance Indicators (KPIs), control the local IT budget, and lead IT projects;
- Collaborate with global IT teams, manage local infrastructure integration, and ensure compliance with IT infrastructure standards.
Functie eisen
What do you bring?
- Technical Expertise: Strong IT infrastructure understanding, Microsoft/Office 365, Server OS, common platforms, and target architecture analysis/implementation;
- Leadership & Strategic Alignment: Ability to lead onsite technicians and a strong understanding of organizational goals and infrastructure services;
- Experience: 5+ years general IT operations, 3+ years in international/distributed IT, Microsoft/Citrix experience, and project management/ITIL skills;
- Education: Bachelor's degree in Computer Science or Information Systems preferred;
- Soft Skills: Service-oriented, excellent interpersonal, verbal, and written communication (fluent English), planning, project management, and problem-solving.