6 nov 2026
Payments & Risk Officer - Temporary
| Branche | Zie onder |
| Dienstverband | Zie onder |
| Uren | Zie onder |
| Locatie | Amsterdam |
| Opleidingsniveau | HBO / bachelor |
| Contactpersoon |
Mayke Sertons |
Informatie
- Independently own and prioritise day-to-day eCommerce payment operations across cards, digital wallets, BNPL and other payment methods, ensuring timely execution and operational continuity;
- Lead the investigation and resolution of complex payment incidents and escalations, coordinating with internal stakeholders, PSPs, acquirers and payment providers;
- Analyse fraud, refund and chargeback patterns to identify emerging risks, financial leakage and appropriate mitigation actions;
- Maintain payment-performance reporting and support operational dashboards, turning transaction data into clear insights and recommendations;
- Improve payment processes, controls and documentation through root-cause analysis, standardisation and continuous improvement.
Omschrijving
- Independently own and prioritise day-to-day eCommerce payment operations across cards, digital wallets, BNPL and other payment methods, ensuring timely execution and operational continuity;
- Lead the investigation and resolution of complex payment incidents and escalations, coordinating with internal stakeholders, PSPs, acquirers and payment providers;
- Analyse fraud, refund and chargeback patterns to identify emerging risks, financial leakage and appropriate mitigation actions;
- Maintain payment-performance reporting and support operational dashboards, turning transaction data into clear insights and recommendations;
- Improve payment processes, controls and documentation through root-cause analysis, standardisation and continuous improvement.
Functie eisen
- At least 5–6 years of relevant hands-on experience in payment operations, payment risk, FinTech, acquiring; practical Fintech experience is more important than a specific degree;
- Strong knowledge of the end-to-end payment lifecycle, fraud prevention, dispute management;
- A self-driven and accountable working style, with the ability to prioritise competing activities, identify what needs to happen next and deliver results with limited supervision;
- Strong analytical skills and advanced Excel capability, with the ability to translate payment data into actionable insights; experience with Power BI or other data-visualisation tools is an advantage;
- Experience working with PSPs, acquirers and payment providers; hands-on Adyen experience is strongly preferred, while familiarity with Salesforce and SAP is advantageous.
