Customer Delivery Manager
| Branche | Zie onder |
| Dienstverband | Zie onder |
| Uren | Zie onder |
| Locatie |
Voorthuizen, Barneveld |
| Opleidingsniveau | HBO / bachelor |
| Contactpersoon |
Klaas-Jan Osseweijer +31612391239 |
Informatie
As a Customer Delivery Manager, you are the central point of contact for the customer, internal departments, and external suppliers from the moment of order confirmation until final delivery.
Your responsibilities:
- Order Processing & Preparation: Correct processing of signed orders in the administration and ordering the correct system configuration;
- Coordination of Implementation: Managing the entire installation chain at the customer's site, including the mechanical placement, the necessary transport piping system, and other accessories;
- IT & Network Integration: Coordinating the network and cloud connection in consultation with the customer's IT department and software partners;
- Logistics Planning: Arranging the conditioned transport of the equipment to the factory location;
- On-site Delivery: Regularly visiting factory sites within the Benelux to monitor the progress and quality of the installation and to guide the formal commissioning (Test Run);
- Administrative & Financial Monitoring: Ensuring timely and correct invoicing of both one-time setup costs and periodic QaaS subscription fees, in coordination with the financial administration.
Omschrijving
As a Customer Delivery Manager, you are the central point of contact for the customer, internal departments, and external suppliers from the moment of order confirmation until final delivery.
Your responsibilities:
- Order Processing & Preparation: Correct processing of signed orders in the administration and ordering the correct system configuration;
- Coordination of Implementation: Managing the entire installation chain at the customer's site, including the mechanical placement, the necessary transport piping system, and other accessories;
- IT & Network Integration: Coordinating the network and cloud connection in consultation with the customer's IT department and software partners;
- Logistics Planning: Arranging the conditioned transport of the equipment to the factory location;
- On-site Delivery: Regularly visiting factory sites within the Benelux to monitor the progress and quality of the installation and to guide the formal commissioning (Test Run);
- Administrative & Financial Monitoring: Ensuring timely and correct invoicing of both one-time setup costs and periodic QaaS subscription fees, in coordination with the financial administration.
Functie eisen
We are looking for an organizationally strong and decisive professional with a business and process-oriented mindset. You easily navigate between the operational factory environment, IT issues, and administrative processes.
- Higher professional education (HBO) work and thinking level, preferably with a background in business administration, logistics, technical business administration, or a similar field;
- 2 to 5 years of relevant experience in a role such as Customer Delivery Manager, Implementation Manager, Onboarding Coordinator, or Project Coordinator within a technical, industrial, or B2B service environment;
- Demonstrable affinity with industrial automation and IT network connections. You don't need to be a network specialist, but you do understand what is required to get systems operational and online;
- Excellent organizational skills, strong communication, pragmatic, and focused on flawless delivery;
- Excellent command of Engels, Dutch is a plus.