3 jun 2025
Customer Service Representative | German C1+
| Branche | Zie onder |
| Dienstverband | Zie onder |
| Uren | Zie onder |
| Locatie | Eindhoven |
| Opleidingsniveau | Zie onder |
| Organisatie | Undutchables |
| Contactpersoon | Zie onder |
Informatie
Your responsibilities include:
- realizing the entire sales plan
- account / relationship management, handling multiple accounts at the same time
- Analysing and reporting sales Your responsibilities include:
- realizing the entire sales plan
- account / relationship management, handling multiple accounts at the same time
- Analysing and reporting sales result and escalating issues in time
- Customer contact / customer service
- help customers with questions related to country requirements, placed orders, and deliveries.
- Managing efficient shipment planning in line with delivery and customer demands
- taking care of relevant financial activities (bang guarantee, advance payments, etc)
- Order management
- Order entry
- Accepting & processing orders
- order correctness
- coming up with solutions for on-time delivery possibilities
- optimizing the order steam
- 1-3 years relevant experience in a similar position
- Fluency in English is a must. Business proficiency in German is a must. Dutch is a bonus.
- Retail experience is a plus
- 32-40 hours per week availability
- Strong in planning and organizing (managing priorities)
- You have excellent communication skills and know how to use them.
- You’re always one step ahead and dare to take the initiative.
- Strong sense of accountability. You consider yourself as the answerable person to arrange things or get things done, or when synchronization with others is needed.
- You are able to come 2 times a week to the office in Helmond
Omschrijving
Your responsibilities include:
- realizing the entire sales plan
- account / relationship management, handling multiple accounts at the same time
- Analysing and reporting sales Your responsibilities include:
- realizing the entire sales plan
- account / relationship management, handling multiple accounts at the same time
- Analysing and reporting sales result and escalating issues in time
- Customer contact / customer service
- help customers with questions related to country requirements, placed orders, and deliveries.
- Managing efficient shipment planning in line with delivery and customer demands
- taking care of relevant financial activities (bang guarantee, advance payments, etc)
- Order management
- Order entry
- Accepting & processing orders
- order correctness
- coming up with solutions for on-time delivery possibilities
- optimizing the order steam
- 1-3 years relevant experience in a similar position
- Fluency in English is a must. Business proficiency in German is a must. Dutch is a bonus.
- Retail experience is a plus
- 32-40 hours per week availability
- Strong in planning and organizing (managing priorities)
- You have excellent communication skills and know how to use them.
- You’re always one step ahead and dare to take the initiative.
- Strong sense of accountability. You consider yourself as the answerable person to arrange things or get things done, or when synchronization with others is needed.
- You are able to come 2 times a week to the office in Helmond
