Dutch Technical Support - Relocation to Portugal
| Branche | Zie onder |
| Dienstverband | Zie onder |
| Uren | Zie onder |
| Locatie | Eindhoven |
| Opleidingsniveau | Zie onder |
| Organisatie | Speakit |
| Contactpersoon | Zie onder |
Informatie
Are you a fluent Dutch speaker? Ready to join one of the biggest multinational technology companies?
We are looking for a Dutch speaking Technical Support to join a global leader in consumer electronics and home appliance. Join a dynamic, multicultural team and start your exciting career journey in Portugal. This is a fantastic opportunity to grow and develop your skills in an innovative and fast-paced environment.
- Offer tech support via phone and email for domestic appliance clients
- Conduct initial diagnostics and troubleshooting with 60 available processes
- Escalate complex problems to appropriate departments
- Enhance client satisfaction by proactively resolving issues and using resources like YouTube tutorials
- Handle minor repairs, follow-up on orders, and address complaints
- Utilize three software programs for the support process
- Cross-sell products as needed
- Near native level of Dutch
- Advanced level of English
- Experience in customer service or tech support (preferred)
- Strong communication skills (phone and email)
- Ability to handle and troubleshoot technical issues efficiently
- Familiarity with software programs
- Cross-selling skills are a plus
- Relocation package provided
- Monthly bonus
- Offered Accommodation
- Excellent work opportunity in a leading multinational company
- Private health insurance
- Stable work and career progression
- Continuous training and integration phase
- Refund of initial flight expenses
- Free annual flight to the homeland
- Free Portuguese language courses, surfing, soft trekking, and much more
Omschrijving
Are you a fluent Dutch speaker? Ready to join one of the biggest multinational technology companies?
We are looking for a Dutch speaking Technical Support to join a global leader in consumer electronics and home appliance. Join a dynamic, multicultural team and start your exciting career journey in Portugal. This is a fantastic opportunity to grow and develop your skills in an innovative and fast-paced environment.
- Offer tech support via phone and email for domestic appliance clients
- Conduct initial diagnostics and troubleshooting with 60 available processes
- Escalate complex problems to appropriate departments
- Enhance client satisfaction by proactively resolving issues and using resources like YouTube tutorials
- Handle minor repairs, follow-up on orders, and address complaints
- Utilize three software programs for the support process
- Cross-sell products as needed
- Near native level of Dutch
- Advanced level of English
- Experience in customer service or tech support (preferred)
- Strong communication skills (phone and email)
- Ability to handle and troubleshoot technical issues efficiently
- Familiarity with software programs
- Cross-selling skills are a plus
- Relocation package provided
- Monthly bonus
- Offered Accommodation
- Excellent work opportunity in a leading multinational company
- Private health insurance
- Stable work and career progression
- Continuous training and integration phase
- Refund of initial flight expenses
- Free annual flight to the homeland
- Free Portuguese language courses, surfing, soft trekking, and much more
