Experienced Front Office Supervisor - Hotel
| Branche | Zie onder |
| Dienstverband | Zie onder |
| Uren | Zie onder |
| Locatie |
Schiphol, Haarlemmermeer |
| Opleidingsniveau | MBO |
| Contactpersoon |
Ane Langen +31651134847 |
Informatie
As Front Office Supervisor, you are responsible for overseeing the daily operations of the Front Office team, including but not limited to:
- Leading day-to-day front office activities to ensure consistently high service standards;
- Coaching, training, and developing Front Office team members;
- Handling guest complaints in a professional and solution-oriented manner;
- Ensuring regular and VIP guests are recognized and receive service in line with the hotel’s standards;
- Maintaining strong communication and effective working relationships with all hotel departments.
Omschrijving
As Front Office Supervisor, you are responsible for overseeing the daily operations of the Front Office team, including but not limited to:
- Leading day-to-day front office activities to ensure consistently high service standards;
- Coaching, training, and developing Front Office team members;
- Handling guest complaints in a professional and solution-oriented manner;
- Ensuring regular and VIP guests are recognized and receive service in line with the hotel’s standards;
- Maintaining strong communication and effective working relationships with all hotel departments.
Functie eisen
Who are you?
- You have completed an MBO or HBO degree, preferably in hospitality;
- You are guest-oriented, proactive, and have a hands-on mentality;
- Experienced in a supervisory or leadership role in a hotel;
- You communicate effectively and professionally in English; Dutch and/or a third language is a plus;
- Experience with Opera or another reservation system is an advantage.