International Creator Relations Manager

Creator Recruitment & Outreach Recruit new creators across international markets via:

• Email outreach & Direct messages (Instagram, Twitter/X, etc.)
• Inbound applications and referrals

Communicate platform value, onboarding expectations, and earning potential clearly Track outreach, responses, and conversions and manage the pipeline in our CRM Application Review & Onboarding

• Review incoming creator applications for quality, compliance, and market fit
• Guide approved creators through onboarding and account setup
• Ensure creators complete profiles, pricing, and required setup steps
• Help creators reach activation quickly and confidently

Creator Support & Relationship Management Provide ongoing creator support via:

• High Priority HelpScout ticket resolution
• Email communication
• Text/Phone calls when necessary (we’ll set you up with a number)

Troubleshoot common issues related to:

• Account setup
• Earnings and payouts
• Platform features
• Promotions and best practices

Maintain high responsiveness and satisfaction for international creators Build trusted, professional relationships with creators Events & Market Presence

• Represent the platform at regional trade shows and industry events (as needed)
• Support in-person recruitment and relationship building at events
• Gather market insights and feedback from creators and industry partners

Reporting & Process Improvement Track key metrics such as:

• Applications submitted and approved
• Activation rates
• Support ticket volume and resolution time
• Outreach documentation

Identify recurring issues and propose process improvements Assist in documenting regional onboarding flows, FAQs, and internal playbooks Share market-specific feedback with product and growth teams