Onsite IT Support Engineer
Branche | Zie onder |
Dienstverband | Zie onder |
Uren | Zie onder |
Locatie |
IJmuiden, Velsen |
Opleidingsniveau | Zie onder |
Organisatie | Hemmersbach GmbH & Co. KG |
Contactpersoon | Zie onder |
Informatie
Become an integral part of our team as an Onsite IT Support Engineer, providing top-notch technical assistance to our valued clients directly at their locations. You will be their go-to expert for troubleshooting hardware and software issues, ensuring their IT infrastructure runs smoothly, and keeping their technology running at peak performance.
Responsibilities:- Diagnose, troubleshoot, and resolve hardware, software, and operating system problems with a focus on delivering timely and effective solutions.
- Work independently and as part of a team to tackle complex technical challenges and provide exceptional support.
- Install, upgrade, support, and troubleshoot end-user workstation hardware, including desktops, laptops, printers, mobile devices, and video conferencing equipment.
- Analyze errors, maintain hardware, install/remove workstations, install and configure new software (IMACD), and manage user accounts through Active Directory.
- Implement software and operating systems using SCCM or other deployment technologies, ensuring seamless integration and updates.
- Meticulously document your problem-solving approach and solutions within a ticketing system, maintaining clear records for future reference.
- Contribute to efficient asset management practices, ensuring accurate tracking and optimal utilization of IT resources.
- Proven experience in onsite support and proficiency in utilizing ticketing systems for efficient issue tracking and resolution.
- Strong familiarity with Windows OS, Mac OS, and a variety of software applications, demonstrating your versatility in diverse technical environments.
- Expertise in Managed Print Service (MPS) and mobile phone configuration (Apple and Android) using tools like MS Intune, showcasing your ability to manage and support mobile workforces.
- Proficiency in MS Office 365, enabling you to effectively address productivity and collaboration needs of our clients.
- Excellent communication skills in both Dutch and English, allowing you to clearly and effectively interact with clients and colleagues.
- Customer-centric approach, demonstrating your commitment to providing exceptional service and building strong relationships with our clients.
- Competitive salary and benefits package.
- Opportunity to work with cutting-edge technology.
- Collaborative and supportive work environment.
- Opportunities for professional development and growth.
Omschrijving
Become an integral part of our team as an Onsite IT Support Engineer, providing top-notch technical assistance to our valued clients directly at their locations. You will be their go-to expert for troubleshooting hardware and software issues, ensuring their IT infrastructure runs smoothly, and keeping their technology running at peak performance.
Responsibilities:- Diagnose, troubleshoot, and resolve hardware, software, and operating system problems with a focus on delivering timely and effective solutions.
- Work independently and as part of a team to tackle complex technical challenges and provide exceptional support.
- Install, upgrade, support, and troubleshoot end-user workstation hardware, including desktops, laptops, printers, mobile devices, and video conferencing equipment.
- Analyze errors, maintain hardware, install/remove workstations, install and configure new software (IMACD), and manage user accounts through Active Directory.
- Implement software and operating systems using SCCM or other deployment technologies, ensuring seamless integration and updates.
- Meticulously document your problem-solving approach and solutions within a ticketing system, maintaining clear records for future reference.
- Contribute to efficient asset management practices, ensuring accurate tracking and optimal utilization of IT resources.
- Proven experience in onsite support and proficiency in utilizing ticketing systems for efficient issue tracking and resolution.
- Strong familiarity with Windows OS, Mac OS, and a variety of software applications, demonstrating your versatility in diverse technical environments.
- Expertise in Managed Print Service (MPS) and mobile phone configuration (Apple and Android) using tools like MS Intune, showcasing your ability to manage and support mobile workforces.
- Proficiency in MS Office 365, enabling you to effectively address productivity and collaboration needs of our clients.
- Excellent communication skills in both Dutch and English, allowing you to clearly and effectively interact with clients and colleagues.
- Customer-centric approach, demonstrating your commitment to providing exceptional service and building strong relationships with our clients.
- Competitive salary and benefits package.
- Opportunity to work with cutting-edge technology.
- Collaborative and supportive work environment.
- Opportunities for professional development and growth.