1 jun 2026
Commercial Operations Specialist - Logistics & Order Fulfillment (TEMP)
| Branche | Zie onder |
| Dienstverband | Zie onder |
| Uren | Zie onder |
| Locatie | Rotterdam |
| Opleidingsniveau | HBO / bachelor |
| Contactpersoon |
Simon Adams 0651490494 |
Informatie
As a Commercial Operations Specialist, you manage the end-to-end order-to-cash process for a domestic and/or export customer portfolio. You work closely with Sales, Supply Chain, and Logistics to ensure smooth execution from order entry through delivery and invoicing, acting as the key point of contact for operational matters.
Your responsibilities include:
- Owning the full order lifecycle, ensuring accurate and timely processing, delivery, and invoicing;
- Coordinating with Planning, Sales, Supply Chain, Logistics, and Finance to drive efficient execution;
- Monitoring product availability and managing order fulfillment and transportation flows;
- Resolving operational and logistical issues in a proactive and solution-oriented way;
- Delivering a high standard of customer experience while managing requests and escalations;
- Building strong relationships with internal and external stakeholders;
- Supporting other business units and acting as a go-to person for operational topics;
- Ensuring compliance with procedures and maintaining accurate customer master data in SAP.
Omschrijving
As a Commercial Operations Specialist, you manage the end-to-end order-to-cash process for a domestic and/or export customer portfolio. You work closely with Sales, Supply Chain, and Logistics to ensure smooth execution from order entry through delivery and invoicing, acting as the key point of contact for operational matters.
Your responsibilities include:
- Owning the full order lifecycle, ensuring accurate and timely processing, delivery, and invoicing;
- Coordinating with Planning, Sales, Supply Chain, Logistics, and Finance to drive efficient execution;
- Monitoring product availability and managing order fulfillment and transportation flows;
- Resolving operational and logistical issues in a proactive and solution-oriented way;
- Delivering a high standard of customer experience while managing requests and escalations;
- Building strong relationships with internal and external stakeholders;
- Supporting other business units and acting as a go-to person for operational topics;
- Ensuring compliance with procedures and maintaining accurate customer master data in SAP.
Functie eisen
Your Profile
- Bachelor’s degree or equivalent experience, preferably in Supply Chain, Logistics, Business, or a related field;
- 1–3 years of experience in customer operations, order management, supply chain, or logistics;
- Experience with order-to-cash or order fulfillment processes is a strong plus;
- Solid working knowledge of SAP and MS Office (especially Excel);
- Proactive and solution-oriented mindset with good problem-solving skills;
- Comfortable working in a cross-functional, international environment;
- Strong communication skills and ability to engage with multiple stakeholders;
- Fluent in English (written and verbal); an additional European language is a plus.
