Customer Service Specialist
| Branche | Zie onder |
| Dienstverband | Zie onder |
| Uren | Zie onder |
| Locatie | Eindhoven |
| Salarisindicaties | 40.000-50.000 |
| Opleidingsniveau | Zie onder |
| Contactpersoon | Zie onder |
Informatie
Job description
For the Customer Support team at DAF in Eindhoven, we are immediately looking for a Customer Service Specialist.
What will you do? As a Customer Service Specialist, you are a crucial link in the support process. Your main responsibility is to proactively follow up with dealers by phone regarding open 'incident cases'. You will ensure correct follow-up and clear communication.
Who are we looking for? We are looking for a colleague who meets the following criteria:
- You possess strong communication skills and are service-oriented.
- You are multilingual and, in addition to Dutch and English, you also speak one or more of the following languages: German, French, Italian, or Spanish.
- Preferably, you have a previous work experience in a similar role, and within the automotive industry
Interested? Are you the communicatively skilled and multilingual colleague we are looking for DAF? Apply now!
Apply now and receive a WhatsApp message within 15 minutes with a few short questions, so we can help you quickly.
Don't have WhatsApp? We'll contact you by phone or email!
Functie-eisen
Job requirements
A candidate must meet these requirements to be eligible:
- You have at least an MBO+ (intermediate vocational education) or HBO (higher vocational education) level of work and thinking.
- Previous work experience in a similar role and within the automotive industry.
- Languages (Required): You have a good command of the English and Dutch languages.
- Languages (Additional/Required): You also speak at least one of the following languages at a professional level: German, French, Spanish, or Italian.
Arbeidsvoorwaarden
What we offer:
- A challenging assignment at a leading international organization (DAF).
- A contract for the duration of the project (until the end of 2026), with the possibility of extension and the prospect of a permanent position.
- A salary of max 4000 EUR gross per month, based on a 40-hour work week, depending on your expertise and experience.
- A hybrid working model: On Mondays, you work together with the team on-site in Eindhoven. The other days (Tuesday through Friday), you work from home.
Secondary Benefits:
- Pension Plus scheme (from day 1).
- 25 vacation days per year based on a 40-hour work week.
- 8.33% holiday allowance calculated over 12 monthly salaries.
- Travel allowance.
- Opportunities to work from home with a work-from-home allowance.
- A net amount of €750 to set up your home office.
- Training budget.
- Referral bonuses up to a maximum of €1,500.
- Dedicated HR contact person (personal guidance at least once a month).
Omschrijving
Job description
For the Customer Support team at DAF in Eindhoven, we are immediately looking for a Customer Service Specialist.
What will you do? As a Customer Service Specialist, you are a crucial link in the support process. Your main responsibility is to proactively follow up with dealers by phone regarding open 'incident cases'. You will ensure correct follow-up and clear communication.
Who are we looking for? We are looking for a colleague who meets the following criteria:
- You possess strong communication skills and are service-oriented.
- You are multilingual and, in addition to Dutch and English, you also speak one or more of the following languages: German, French, Italian, or Spanish.
- Preferably, you have a previous work experience in a similar role, and within the automotive industry
Interested? Are you the communicatively skilled and multilingual colleague we are looking for DAF? Apply now!
Apply now and receive a WhatsApp message within 15 minutes with a few short questions, so we can help you quickly.
Don't have WhatsApp? We'll contact you by phone or email!
Functie-eisen
Job requirements
A candidate must meet these requirements to be eligible:
- You have at least an MBO+ (intermediate vocational education) or HBO (higher vocational education) level of work and thinking.
- Previous work experience in a similar role and within the automotive industry.
- Languages (Required): You have a good command of the English and Dutch languages.
- Languages (Additional/Required): You also speak at least one of the following languages at a professional level: German, French, Spanish, or Italian.
Arbeidsvoorwaarden
What we offer:
- A challenging assignment at a leading international organization (DAF).
- A contract for the duration of the project (until the end of 2026), with the possibility of extension and the prospect of a permanent position.
- A salary of max 4000 EUR gross per month, based on a 40-hour work week, depending on your expertise and experience.
- A hybrid working model: On Mondays, you work together with the team on-site in Eindhoven. The other days (Tuesday through Friday), you work from home.
Secondary Benefits:
- Pension Plus scheme (from day 1).
- 25 vacation days per year based on a 40-hour work week.
- 8.33% holiday allowance calculated over 12 monthly salaries.
- Travel allowance.
- Opportunities to work from home with a work-from-home allowance.
- A net amount of €750 to set up your home office.
- Training budget.
- Referral bonuses up to a maximum of €1,500.
- Dedicated HR contact person (personal guidance at least once a month).
